Franchise Training Support
Our best-in-class franchise training platforms and dedicated support teams will set you up for success from the start.
Our Franchise Support Includes:
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An extensive training program and pre-opening support, so your new business can hit the ground running
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Flexibility to either run your business from home or from an approved alternate site
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Established relationships with high-quality vendors for hardware, tools, marketing materials, and more
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Proven software systems for essential operating functions like business management, payroll, and lead generation
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Contact center services that streamline sales calls and appointment scheduling for a seamless customer experience
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Ongoing guidance, advice, and training on an as-needed basis so you never have to face challenges alone
Before Opening
In just 60 to 90 days, our team will market, train, and help you set up your business for opening.
Our In-Depth Franchise Training Program
Over a four week period before opening, our performance team will lead you through a mixture of on-boarding, virtual, and in-person training so you and any other daily managers will be fully prepared to run a prosperous home services business.
The four steps of our initial franchise training program include:
Specialist-Directed On-Boarding: A week-long, approximately 40-hour program to complete the necessary administrative work before training. This includes gaining an understanding of our innovative virtual reality technology for real-feeling sales, estimating, and hiring simulations.
Virtual Training: 40 hours of internet-based training over a two-week period covering:
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An overview of the home services industry
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Marketing strategies
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Technical knowledge needed to run your specific business
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Sales, pricing, and estimating processes
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Bookkeeping, job posting, and lead generation software
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Goal setting and sales projections
Classroom Training: A week-long, 36-hours training program at our headquarters in Charlottesville, Virginia, including:
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Owner-focused leadership coaching covering grit and growth, performance hacking, culture and retention, hiring, and goal-setting
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Strategic planning sessions on using KPIs to drive business decisions
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Sales and interviewing role plays
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Review of our marketing playbook and learning how to implement it in your business
Field Training: Our robust franchise training plan ends in four hours of on-site field training to make sure your business is completely ready for opening. We will ensure that your hardware and software is set up properly and that you and your team feel fully prepared to operate the business seamlessly.
Access to Top-Quality Vendors
Our extensive list of established vendors allows franchisees to purchase excellent products while saving hours of research. Owners will know how and where to get the appropriate equipment, signs, fixtures, opening inventory, and supplies to ensure a smoother opening process.
After Opening
Our franchise support continues to back your business as you grow.
Expert Coaching & Consulting
Our team is available to provide guidance on operational methods, accounting procedures, and marketing and sales strategies to bolster your business efforts. We will also review and approve your advertising materials, advise you on pricing policies, and visit your business for operations assistance and ongoing training, if deemed necessary.
Centralized Customer Service
Our contact center fields all customer service calls and handles appointment scheduling for your business. This streamlines your sales process, creates an efficient way to handle service tickets, and limits the number of employees you’ll need to operate efficiently.
Take the Next Step
Access a unique, lucrative business opportunity with a franchise partner who is dedicated to your success. Talk to our team about the franchise model that’s right for you.
